General Manager - Phil Hughes Honda

GENERAL MANAGER

Job Purpose: ensures the profitability of the dealership by overseeing the various departments which include variable operations, fixed operations, and the business office.  Duties of the general manager include, but certainly not limited to, planning, motivating and coordinating the dealership’s management through leadership and solid business practices.

Job Duties:

• Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager (includes administrative, sales, parts, and service departments)
• Planning and developing short and long-term goals and objectives annually, and submitting time projections to corporate management for approval
• Effectively communicating with the comptroller/office manager on a weekly basis to review departmental forecasts and ensure consistency with annual projections
• Paying close attention to daily operations, recommending and creating improved courses of action where necessary
• Explaining the policies and procedures of the dealership to all employees and following up with employees to ensure that these issues are understood and followed
• Providing dealership management with reports on the financial condition of the dealership
• Overseeing the monthly financial statement to ensure it is complete, accurate and submitted on time to the management/dealership owners
• Coordinating with the business/administrative office to ensure that records and analyses are correctly maintained
• Creating a good working relationship with lending institutions and manufacturer personnel and maintaining these relationships
• Coordinating regular meetings with the managers of each department to ensure their profitability and efficiency
• Work with sales and finance management to develop dealership sales goals and business plans
• Maintaining an enthusiastic attitude to build positive employee attitudes and morale
• Creating cost-effective advertising programs and merchandising strategies for the dealership
• Focusing on any customer complaints that department managers are unable to rectify and taking the necessary steps to resolve these complaints

Skills/Qualifications:

• 2+ years of dealership sales
• 3+ years of GM experience preferred
• Honda experience preferred
• Ability to manage a large, diverse staff
• Know the federal, state, and local regulations affecting their operations and comply with them, including hazardous waste disposal and OSHA Right-to-Know regulations. Also they must provide the necessary training on regulations and ethical practices
• Effective analytical and communication skills.
• Effective people skills
• Good reading, computer, and mathematics skills
• Leadership quality

Job Requirements:

• Must hold a high school diploma or equivalent is required
• College degree in business administration is preferred
• 2 years management experience
• Superior customer interaction skills
• Excellent negotiation abilities
• Assertive personality and strong drive for success
• Must be able to work evenings and weekends
• All applicants must be able to pass pre-employment testing to include background checks, drug test, and have an acceptable driving record.

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

• Paid Vacation
• We offer Healthcare benefits for our employees
• Vision & Dental Insurance
• 401k retirement plan with company match
• Employee discounts for vehicle purchases and repairs
• No Sundays

About Us

Phil Hughes Automotive Group has been serving Athens and surrounding areas since 1976. We are locally owned and family-operated. Our company’s focus is building relationships that last with our employees, customers, and community.